I have always been skeptical of ShopDiaper.com. The whole page just seems sketchy, and I’ve talked to other Mama bloggers who have dealt with them and heard about problems with spamming and overall poor communication. To boot, their diapers are pretty sh*tty.
Having never had a transaction with ShopDiaper.com before, I didn’t feel like I could truly speak to their (supposedly shoddy) business practices, until I noticed them displaying the PTPA Seal of Approval on the bottom right hand corner of their page.
I, like many parents, trust the PTPA seal, and I trust companies and products that bear this award. Funky Fluff, gDiapers and GroVia are examples of cloth diaper brands I love and who are PTPA certified. The diapers sold by ShopDiapers.com might suit many people just fine, they’re definitely affordable. However, I really caution against supporting a company that uses such blatantly false advertising to gain parents’ trust.
They also display the OE Standards Logo (to the right of the PTPA seal). This is a certification for the textile industry: “OE 100 tracks the purchase, handling, and use of 100 percent certified organic cotton fiber in yarns, fabrics and finished goods through the use of transaction certificates.” Let’s just say that I am not convinced that ShopDiaper.com diapers meet these specifications.
ShopDiaper.com is nowhere to be found in the PTPA Catalogue, and I also received confirmation from Janine at PTPA that ShopDiapers.com “has not earned our award.” (Email communication, Feb 4, 2014). If you are ever wondering if a product or service is truly PTPA certified, look for the product in their catalogue.
UPDATE: Janine at PTPA tells me: “We appreciate that you brought this to our attention! We have contacted ShopDiaper.com and have requested the removal of our PTPA Seal of Approval. Thank you!” (Feb 5, 2014)
I hope that ShopDiaper.com will remove the PTPA seal… and while they’re at it, do something about this:
Perhaps not the best adjective choice?
UPDATE! Feb. 18, 2014…. the PTPA Seal is GONE! (As is the OE Standards Logo) Yay!
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Adrienne says
Crooks! You should write them and demand they take it down!
mamanloupsden says
I have written on their Facebook wall to start!
Bianca @ The Pierogie Mama says
I feel like the PTPA should also be contacting them, since they are using their logo without approval.
mamanloupsden says
They most certainly are!
Suzi says
Here’s hoping that PTPA manages to slap them down. That’s just really, really shady.
mamanloupsden says
I suspect it will be challenging, based on what I’ve heard about communications with this company. I wonder what, if any, actual recourse they have? I also wonder if other companies do the same. I’m sure there are others!
Carolyn says
Haha, it took me quite a while to realize that your dates didn’t really mean May and April 2 of 2014 😉 You might want to spell those out for other confused folks, like myself! But way to go on getting that taken care of! 🙂
mamanloupsden says
I will!!
Megan mac room says
So… You contacted them in the future?
Not to mention ptpa said on 4/2/14 (your dates) about the diapers website not being given an approval, then contacted you exactly one month later (again in the current future) of 5/2/14 to give thanks for making them aware.
I do not know this diaper place, however it makes you seem less then credible when there are obvious mistakes in your blog.
mamanloupsden says
Sorry- my dates read Day/Month/Year, I’ll change that so it’s more clear, maybe it’s a Quebec thing to write the date that way!
Jessica says
really? lol I knew almost immediately it was written the other way. I thought oh that’s weird it’s not April 2014 yet then I thought oh it’s written a different way.
not everyone in the world writes it the same way.
mamanloupsden says
You used excellent deduction skills lol!
Anj says
Day/month/year is pretty typical in Canada.
Good sleuthing!
mamanloupsden says
I thought so! 😉
Kris says
That can not be legal! Is that legal?? Those people should be shut down!
mamanloupsden says
Well, the PTPA is trying to get them to take it down!
Christine (@chancesmommy) says
Thank you so much for the heads up. Glad you alerted us!
Sarah Morey says
My mom bought me diapers from them BECAUSE of the PTPA logo. She figured it was legit (I was clueless. I knew I wanted to CD, but that was all I knew) and bought 12. Three months later (and after opening a paypal dispute) they still weren’t here. The 1800 number? The answering machine sounds like someone’s personal house and it’s all in a Chinese dialect. When they call you, they call from China in such a way that YOU foot the calling bill.
Maman Loup says
Sarah, thank you SO much for sharing this sh*tty experience. This makes me so glad I went to the effort of calling them out and getting that logo taken down. Sorry that you had this experience though 🙁
Genice says
I purchased 14 diapers from shopdiaper.com and all of them delaminated on me within 3 months. I called them to get replacements because the site says there is a lifetime warranty and they refused saying there is only a 90day warranty. After emailing them for weeks I finally decided to give them a bad review on their Facebook page and that’s when they finally responded again telling me they would give me 3 diapers to replace the 14 that delaminated. I will NEVER buy from them again!
Maman Loup says
Ugh. I really appreciate you sharing this experience. Even though it totally sucks for you, I hope others will learn from it, since sometimes I have a hard time convincing people not to buy from Shopdiaper since I have not personally had a bad experience.
Theresa says
I’ve had absolutely no problems with their brand of diaper. Give me two other places that can match price that gives you whatever satisfaction you need. I ordered 26 for $90. They are perfect except the ones my sister washed and dried wrong. Cloth is meant to be affordable. Those other brands like funky fluff go for around $25 a diaper. I could never afford that. Ridiculous pricing.
Lindsay says
Funky Fluff sell for between $20-23 Canadian and the price is worthwhile given the impeccable customer service, high-quality standards and guarantee. If possible, I want to buy products from companies with ethical standards of practice and that are based in North America. I’m happy you’re happy with your diapers! I just don’t think it’s a shop with very high standards of practice, so I don’t support them. This goes for other companies, not just diapers. If a company is trying to dupe consumers into purchasing from them by false advertising, I don’t care how cheap their product is, it’s not worth it to me. In terms of an affordable option that I do endorse, I’d recommend Sun Baby Canada. (I’ve got a review up.) I believe their diapers are about $6 each. http://www.sunbabydiapers.ca/
Nichole says
I completely agree with Theresa I have a diaper from them it was there brand not the others on there. Granted they don’t give you the greatest insert but for free it lasted 6 months washing once a day can’t beat that. As far as the pocket diapers hours if it isn’t parent tested and approved it should be I’ve tried to get some China diapers before and ohh the horror. They squeeze my 1 year olds legs and leave marks around her legs like wearing socks that the cuff is waaaay to tight!!!! NOT SHOP DIAPER THEY ARE SOOO GREAT I STILL HAVE 3 BUTTONS TO GO AND THEY DON’T HURT HER OUT LEAVE MARKS!!! now these so called name brands that are one size BULL they are small. By the way I don’t even have a chunky or fat baby she’s just slightly below normal weight 48% healthy weight I can only imagine these 9 & 10 pd. Baby’s they couldn’t fit cloth diapers. They are great without them my daughter probably would have been hospitalized she was have severe diaper rashes and we finally found out it was paper diapers I couldn’t afford even $8 a diaper so I got the one free one and they probably saved her life. So I hunted and all these so called great brands are outrageous. I ended up getting 10 diapers I have had them since I insult got some extra cash and bought 12 more 3 months ago. So for a year washing at least once a day most of the time twice a day really and you know they are in the exact same condition as when they showed up. No button problems no tearing or fading nothing and fit my little 21 pound daughter great not once leaving marks in her legs!!! So pick on someone harming kids or the way the big box stores don’t make them big enough for really stating one size and causing marks on kids because extra cloth costs money!!! And they pay a whole 4¢more to make them really one size. Leave shop a diaper alone!!!!!
Lindsay says
I think that Shop Diaper has shady business practices that warrant being brought to light. I’m happy they worked out for you!