Loves cloth diapers. Loves animals. Loves family time. Named Lindsay. Yup, Bear Bums owner Lindsay White and I are basically twins.
Except for pickles.
While Lindsay W. could eat pickles all day every day, Lindsay G. won’t touch a pickle with a ten-foot pole. Being about the same age, I suspect this isn’t the first time Ms. White has had her last initial tacked onto her name for identification purposes. Our name piqued in the early 80s, you see!
You’ve probably seen the name Bear Bums around a lot lately on Facebook: Lindsay is active in the online cloth diapering community and has joined the ranks of retailers offering exclusive AppleCheeks-branded swag. Her AppleCheeks tumblers, in this years’ IT colour, RipTide aqua, are gracing patios all over North America.
I was surprised to find out that Lindsay only took over the helm at this Ontario-based online boutique in April of this year! A lack of suitable career opportunities in the small town she calls home and a desire to be available for her girls outside the confines of a standard 9-5 job led her to Bear Bums when its previous owner moved on to other projects. She uses many of the products carried at Bear Bums on her daughters, Brynley (3.5 years) and Adalyn (14 months), from Tula carriers to AppleCheeks, AMP, Kanga Care and BumGenius diapers, Buncha Farmers and Lifefactory. When looking to bring in a brand she hasn’t tried herself, she looks to her customers for first-hand testimonials before placing an order.
As a one-woman show, Lindsay takes care of each of her customers with respect and kindness: no matter if you’re just lurking on her page or you’ve spent hundreds of dollars, you and your family are important to her!
I absolutely love what I do and I believe that shines through in my interactions with my customers. I often catch myself calling customers my friends! I also love taking the time to help mommas figure out what options might work best for them, troubleshooting problems or even just chatting about all things baby related!
One of the greatest hurdles in online shopping is, of course, the high-cost of shipping. Lindsay strives to keep her rates competitive, with AMP and AppleCheeks covers always shipping for free (1 or 2 via lettermail, 3 or more as a parcel), and a $7.99 flat rate for orders under $99. For US customers, the flat rate is $12.99, with free shipping after $99 as well.
Bear Bums also has a loyalty program: You get 5 points for every dollar spent, and at 100 points, you have $1 to spend at Bear Bums.